Cookie Policy

Last updated: January 15, 2025

This Cookie Policy explains how Shop Bridge ("we", "us", or "our") uses cookies and similar technologies when you visit our platform. It explains what these technologies are, why we use them, and your rights to control our use of them.

By continuing to use our platform, you consent to the use of cookies as described in this policy. You can manage your preferences at any time using our cookie consent controls.

1. What Are Cookies
2. How We Use Cookies
3. Types of Cookies We Use
4. Third-Party Cookies
5. Managing Your Cookie Preferences
6. Cookie Retention
7. Updates to This Policy
8. Contact Us

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Cookies allow a website to recognize your device and remember information about your visit, such as your preferred language and other settings. This can make your next visit easier and the site more useful to you.

We also use similar technologies such as pixels, local storage, and session storage to achieve the same goals described in this policy.

2. How We Use Cookies

Shop Bridge uses cookies for various purposes:

Essential Operations

Keeping you signed in to your account

Remembering items in your shopping cart

Ensuring the security of your transactions

Load balancing and server performance

Improving Your Experience

Remembering your preferences and settings

Providing personalized content

Keeping track of your consent choices

Understanding Usage

Measuring how you interact with our platform

Identifying popular features and pages

Troubleshooting technical issues

Improving site performance and reliability

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly

They enable core features like authentication, security, and accessibility

You cannot opt out of these cookies as the site cannot function without them

Examples: session cookies, CSRF tokens, load balancer cookies

Functional Cookies

These cookies enable enhanced functionality and personalization

They remember your preferences such as language, region, and display settings

If you disable these, some features may not work correctly

Examples: language preferences, theme settings, cookie consent status

Analytics Cookies

These cookies help us understand how visitors interact with our platform

They collect information about page visits, traffic sources, and user behavior

All data is aggregated and anonymous

Examples: Google Analytics, page view counters, feature usage tracking

Marketing Cookies

These cookies are used to deliver relevant advertisements

They track your browsing activity across websites to build a profile of your interests

You can opt out of these cookies without affecting site functionality

Examples: social media pixels, advertising network cookies

4. Third-Party Cookies

Some cookies on our platform are set by third-party services that appear on our pages:

Analytics Providers

We use analytics services to understand how our platform is used

These providers may set their own cookies to collect usage data

Payment Processors

Our payment partners (such as Mollie) use cookies to process transactions securely

These are essential for completing purchases

Content Delivery Networks

We use CDNs to deliver content faster

These services may set performance cookies

Social Media

If you interact with social media features on our site, those platforms may set cookies

These are governed by each platform's own cookie policy

We carefully vet all third-party services and only work with providers that meet our privacy and security standards.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie Consent Banner

When you first visit our site, a consent banner allows you to accept or customize your cookie preferences

You can change your preferences at any time through the cookie settings link in our footer

Browser Settings

Most browsers allow you to control cookies through their settings

You can block or delete cookies, though this may affect site functionality

Refer to your browser's help documentation for specific instructions

Opt-Out Links

Google Analytics: https://tools.google.com/dlpage/gaoptout

Network Advertising Initiative: https://optout.networkadvertising.org

Do Not Track

We respect the Do Not Track (DNT) browser signal

When DNT is enabled, we limit data collection to essential cookies only

Please note that blocking certain cookies may impact your experience on our platform and limit the functionality available to you.

6. Cookie Retention

Different cookies are stored for different periods:

Session Cookies

These are temporary and are deleted when you close your browser

Used for essential functions like maintaining your login state during a visit

Persistent Cookies

These remain on your device for a set period or until you delete them

Authentication cookies: up to 30 days

Preference cookies: up to 1 year

Analytics cookies: up to 2 years

Marketing cookies: up to 90 days

We regularly review our cookie usage and retention periods to ensure we only keep data for as long as necessary.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in:

The cookies we use

Applicable laws and regulations

Our business practices and platform features

When we make significant changes, we will:

Update the "Last updated" date at the top of this page

Display a notice on our website

Reset your cookie consent preferences where required

We encourage you to review this policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Privacy Team

Email: privacy@shopbridge.io

Data Protection Officer

Email: dpo@shopbridge.io

Mailing Address

Shop Bridge Privacy Team

123 Commerce Street

San Francisco, CA 94105

United States

We respond to all inquiries within 30 days.